Policies

Scheduling and Cancelations

It’s important to understand that when forgetting or canceling appointments without giving enough notice, I lose the opportunity to fill that appointment time which effects me financially and other clients waiting for appointments miss out on receiving services. 

For the benefit and respect of all my clients and myself, when you make a reservation with me you are agreeing to the following terms:

• You may cancel or modify your appointment without charge anytime 24 hours preceding the start time of your appointment.
• You can cancel or reschedule an appointment by texting or calling us at (410) 802-8210
• Less than 24 hours notice is considered a “Late Cancellation” and you will be  asked to pay 50% of the scheduled service(s) before you may rebook future appointments.
• If you do not cancel your appointment or do not show up for your scheduled appointment, you will be considered a “No Show” and asked to pay the full price of the scheduled service(s) before you may rebook another appointment.
• Appointments that are booked within the 24-hour period are still subject to the cancellation policy.
• As a courtesy, appointment reminder messages are sent 48 hours in advance of appointments by email to the contact information given at the time of booking. 
• To ensure a full experience, please arrive at least ten minutes before your scheduled appointment time.
• Late arrivals will be charged the full price of the scheduled service(s) even if there is not enough time to render them.